All BDS Tactical Gear products carry a warranty. We are determined to produce the most rugged and reliable tactical nylon products in the world, and we stand behind everything we build. If you've purchased a BDS Tactical Gear product, review the following guidelines for our lifetime warranty service and contact us with any questions or concerns! Warranty covers the original purchaser of the product. The warranty do not cover if you bought the items second hand and not through an authorized BDS Tactical Gear dealer. All Warranty inquiries and/or repairs MUST BE coordinated directly with BDS TACTICAL GEAR. DO NOT RETURN PRODUCTS TO THE RETAILER, DEALER OR WHOLESALER. ALL WARRANTY REPAIRS MUST BE PERFORMED AT BDS TACTICAL INC. IN OCEANSIDE CA.Warranty Covers:
Normal wear and tear on
Hook and loop
Warranty does NOT cover
Shipping used gear to and from BDS Tactical
Plastic and metal hardware, zippers and metal
Damage due to misuse of product
Any modification not made by BDS Tactical Gear, Inc.
We are happy to repair or replace these items at a nominal fee
Warranty is Voided if:Any modifications made by the purchaser that alter the original design of a BDS Tactical product Items received by BDS Tactical Gear that are excessively dirty, covered in animal hair, are bloody, etc. will be returned to the customer immediately without being repaired. We cannot run these items through our machines, nor can we endanger our sewing technicians.
All sales are final ON V-OPS Products
Customizable Products with modifications or upgrades are FINAL SALE and non-refundable, i.e. MVOCR, VOPC, VOPCR, Bib upgrades, medical pouch and internal admin pouch. V-Ops items cannot be returned for a refund due to the custom nature of their production. Once the item is used we can not take any returns back for any of our products.
Items produced in limited production materials and items which require a materials contract are returnable at a higher restocking fee rate.
You must have an RMA# issued by BDS Tactical Gear when sending any items back for warranty work or for refunds. All Other items will be refused at the warehouse.
Returns no fault of BDS Tactical Gear will be a 20% restocking fee and Shipping to and from is not refundable. Meaning you buy this we make it for you and you say na.. I don't want this anymore. Or This does not work as I thought it would. We are here to work with you if you have a problem with our items please contact us with a picture of the issue. Once the item is used we can not take any returns back.
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